Financial services thrive on timely communication - whether it's sending payment reminders, upselling products, or answering account queries. But managing these at scale can strain resources and delay responses, risking customer dissatisfaction or even revenue loss. OutCaller AI steps in as your 24/7 communication partner, instantly handling inbound calls for balance enquiries, claim statuses, due dates, or loan eligibility. On the outbound side, it automates bulk reminders for EMIs, policy renewals, and promotional offers, ensuring no customer is left unattended. This improves collection rates, increases renewals, and keeps your financial brand top of mind.
Inbound calls may be for balance, due dates, claim status, or interest rates. AI answers securely and pre‑qualifies for loan offers before transferring to sales.
Outbound bulk calls remind customers about EMI due dates, policy renewals, or offer promotions to specific segments.
Balance, status, rates
EMIs, renewals, alerts
Targeted offers by profile
Regulation-ready
Automated calls remind all due customers about EMI payments, reducing late payments.
Customers receive timely reminders for policy renewals, increasing renewal rates.
Follow-up calls for loan pre-approvals keep customers engaged and informed.