At OutCaller, a product by Ssingularitee Technologies Pvt Ltd, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
We collect both personal and non-personal information. Personal information includes details such as your name, email address, phone number, and any information you provide when creating an account or communicating with us. We also collect data automatically through your usage of our service, such as device information, IP address, location data, and call metadata (e.g., call duration, time, and success/failure status). If you log in or connect with a third-party service like Google, we may collect information based on your permissions. Please note, for outbound calling, it is your responsibility to ensure that you have obtained prior consent from call recipients before using our platform—we do not verify this on your behalf.
Your information helps us operate, maintain, and improve our services. It also enables us to personalize your experience, provide customer support, send transactional or optional promotional communications, monitor call quality, and fulfill legal obligations. We never sell or rent your personal data to third parties.
We may share your data with trusted service providers, legal authorities (if required by law), or in connection with a business transfer such as a merger or acquisition. All data shared is handled under strict confidentiality and data protection standards.
We implement a variety of technical and organizational safeguards to protect your information, including encrypted transmissions (SSL/TLS), secure servers, access controls, and routine security reviews. However, no method of transmission over the Internet is 100% secure, and we urge users to use strong passwords and remain vigilant about account access.
Depending on your location, you may have specific rights under data protection laws such as the GDPR or CCPA. These may include the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw your consent at any time. To exercise any of these rights, please contact us at outcaller@ssingularitee.co.in.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting obligations. Once data is no longer needed, it is securely deleted or anonymized.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have received information from a child under 13, we will delete it promptly.
This Privacy Policy may be updated from time to time. All changes will be posted on this page along with the updated effective date. In the case of significant changes, we may notify you through email or in-app notifications.
OutCaller may contain links to third-party websites or integrate with third-party services such as CRMs or analytics tools. We are not responsible for the content or privacy practices of these third parties, and we encourage you to review their policies before interacting with their services.
Please note that your information may be stored or processed in countries outside of your residence, including India. These countries may have different data protection laws. By using our services, you agree to such international transfers of your information.
We may also use cookies and similar tracking technologies to enhance your experience, remember preferences, analyze usage, and improve the service. You can adjust your cookie settings in your browser at any time.
If you have any questions or concerns regarding this Privacy Policy, you can contact us at outcaller@ssingularitee.co.in. You may also reach out to us at our registered office address - ssingularity Technologies, 707-B, Lodha Business District Gate 2, Clariyant Compund, Thane West - 400607, Maharashtra, India.