From salons and spas to plumbing and repair services, smooth communication keeps businesses running and customers returning. OutCaller AI manages both inbound and outbound calls so you can keep your schedule full and your clients happy. Whether it's confirming a booking, sending a reminder, answering service enquiries, or resolving customer support issues, our AI ensures no call goes unanswered.
Inbound calls are handled intelligently, whether they're for booking a haircut, confirming service availability, or resolving metro card support queries. For example, our AI agent can manage calls related to metro card balance enquiries, recharge issues, card block requests, refund status, or travel history. It provides instant resolutions for common concerns and seamlessly transfers calls to a human agent for complex issues - reducing wait times, improving first-call resolution, and ensuring 24/7 availability.
For outbound, you can upload your customer list and send automated booking confirmations, reminders, and promotional offers to everyone in one go. This keeps customers engaged, reduces no‑shows, and encourages repeat business without overloading your team.
Manage service bookings or customer support queries instantly with intelligent call handling.
Handle balance checks, recharge issues, and refund updates automatically for transit services.
Bulk calls for confirmations, promotions, or follow-ups to keep customers engaged.
Communicate with customers in their preferred language for better accessibility.
Send seasonal or loyalty offers to all past customers to boost repeat business.
Automate post-service or post-support review requests to improve customer satisfaction.
Instant booking capability ensures no customer is left waiting and immediate appointment confirmation.
Quick resolution of transit-related queries without human intervention, improving customer experience.
Automated reminder system reduces no-shows and ensures better service delivery coordination.